Privacy Policy

Effective 11 November 2026

Bible DMs is run by Shan ("we", "us"). This policy explains what the Bible DMs app collects, where it goes, how long we keep it, and how you can delete it.

The short version

1. What we collect

Your account

You create an account with Sign in with Apple or Google. We receive a user ID, your email address (or Apple's private relay address, if you chose to hide it) and, if you share it, your name. We use these only to sign you in and keep your data with your account.

What you tell us when you start

The opening questions ask what to call you (your first name), how you are, and where you are with the Bible. They also record your choice of translation, text size, appearance and whether you want an 11:11 reminder. These are saved with your account.

What you make in the app

The following sync to your account so they are there on any phone you sign in on:

Chats

Chats is an AI chat. What you type there is sent to our server and on to an AI provider (see section 3) so it can reply. Unless you turned memory off:

If you turned memory off, your chat stays on your phone only and nothing is remembered on our server.

Crisis messages are never sent or stored. If something you type suggests you may harm yourself, the app shows crisis help on your phone, and that message does not leave it.

Other AI features

When you ask for a note summary, ask a question about a note, or tap Explain on a verse, the note's title, preacher and words, or your question, are sent to an AI provider to answer. These answers are not saved on our server, and they are not added to your chat or memory.

11:11

When you take part in 11:11, the app tells our server that you are waiting and that you finished a moment, so it can show the live count and keep your streak. Other people see only the total number. Your aim is never part of this, and it is never sent to AI.

Membership

We keep a record of your membership status (trial, active or ended, and when it renews or ends) so the app and our server know what to unlock. We receive this from Apple or Google through our subscription service. We never see your card or payment details.

Usage limits

To stop any one account running up costs, we count how many AI requests and searches each account makes per day. We keep the counts, not the content.

Support and deletion requests

When you write to us with Profile โ†’ Contact support or by email, we receive your message with your account's email address, the app version and your type of phone, so we can reply by email. When you ask us to delete your account on our website, we receive the email address you type. We use these only to answer you and to confirm a deletion request comes from the account's owner.

Crash reports

If the app or our server hits an error, a report goes to our error-reporting service with the type of error, where in the code it happened, your device model, operating system, app version, language and time zone. We have deliberately removed the error message, any activity trail, screenshots and anything that identifies you, because these could contain your words. The service is set not to store IP addresses.

2. What stays on your phone

3. Who we share it with

We share your information only with the kinds of service provider below, and only to run the app. They act on our instructions. We do not sell or rent your information, and we do not share it for advertising.

WhoWhat they receiveWhy
Cloud database and hosting providerYour account and everything that syncs, listed in section 1.Storing your data, sign-in and running our server.
AI providersYour chat messages and first name, your chat memory, note text for summaries and questions, and verses you ask to have explained. Anything personal, any note and all memory go to one provider only; everyday questions, such as questions about the Bible, may go to another, without your memory or notes.Writing AI replies.
Apple and GoogleSign-in, and purchases through the App Store or Google Play.Your account and membership.
Subscription serviceYour app user ID and your purchase and subscription history from Apple or Google.Checking and managing your membership.
Error-reporting serviceCrash reports as described in section 1.Finding and fixing bugs.

The AI providers receive your messages through their paid business services. They do not use your messages to train their models. Anthropic deletes them within 30 days, unless a message is flagged for breaking its usage policy, in which case it can keep it for up to 2 years. Everyday questions go through OpenRouter, which we have set to use only providers that don't train on them.

We may also disclose information if the law requires it, or to protect someone's safety.

4. Legal bases (EU, UK and Switzerland)

If you are in the EU, the UK or Switzerland, we rely on these legal bases:

What you write in Chats, notes, prayers and reflections may mention your faith or health. We use it only to run these features for you, never for anything else. You can stop chat memory at any time by turning Remember me off in Profile, and delete what was remembered.

5. Where your information is processed

Bible DMs is run from India, and our providers may process your information outside your country, including in the United States. When information leaves the EU, the UK or Switzerland, we rely on adequacy decisions or the European Commission's standard contractual clauses (and their UK and Swiss equivalents) in our agreements with providers.

6. How long we keep it

7. Your choices and rights

Depending on where you live, including under India's Digital Personal Data Protection Act and the EU and UK GDPR, you may have the right to access, correct, delete or get a copy of your information, to withdraw consent, to object to how it is used, and to complain to a data protection authority. You can use most of them in the app, as described above, or by writing to support@bibledms.com. For India's Digital Personal Data Protection Act, the person responsible for your data and for complaints about it is Shan.

8. Deleting your account

In the app, go to Profile โ†’ Delete my account. This permanently deletes your account and everything synced to it, including your notes, their photos and recordings, your chats and memory, aims, saved verses, highlights, plans and settings. It cannot be undone.

Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play settings. If you can't open the app, you can ask us to delete it on our website, without installing anything. We email the account's address to confirm it's you, then delete it.

9. Children

Bible DMs is not meant for children under 16, and we don't knowingly collect their information. If we learn that a child has created an account, we will delete it.

10. Security

Information travels over encrypted connections. Each account can reach only its own data, and our server keys never ship inside the app. No system is perfectly secure, but we work to protect your information and will tell you if a breach affects it, as the law requires.

11. Changes

If we change this policy, we will update the date at the top. If a change is significant, we will tell you in the app before it takes effect.

12. Contact

Shan
Tamil Nadu, India
support@bibledms.com

Write to us at support@bibledms.com about anything in this policy, including using your rights, or use Profile โ†’ Contact support in the app. To delete your account without the app, use our website.